SMS TERMS & CONDITIONS

SMS Marketing Program

CF Pro Wholesale ("we," "us," or "our") offers an SMS text messaging program (the "Program") to provide subscribers with promotional offers, product updates, deal alerts, and other information related to our wholesale flooring products and services.

Consent to Receive Text Messages

By subscribing to our SMS Program, you expressly consent to receive recurring automated marketing text messages from CF Pro Wholesale at the mobile phone number you provided. Consent is not a condition of purchase.

You understand that by opting in, you are providing your electronic signature and express written consent to receive text messages, and that such consent is not required to make any purchase from us.

Message Frequency

Message frequency varies. You may receive up to 5-10 messages per week, depending on promotional activity and deal availability. We typically send daily deal alerts on business days and occasional special promotions.

Message and Data Rates

Message and data rates may apply. Standard text messaging rates from your wireless carrier will apply to all messages sent and received. Please contact your mobile service provider for details about your specific plan and any charges that may apply.

How to Opt Out

You may opt out of receiving text messages at any time by:

• Replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any text message you receive from us
• Contacting us at 301-206-2271
• Emailing us at [email protected]

After you opt out, you will receive one final confirmation message. You may continue to receive messages briefly while your request is being processed.

Help Information

For help or support, text HELP to any message, call us at 301-206-2271, or email [email protected]. Our customer service hours are Monday-Friday 7:00 AM - 4:30 PM and Saturday 7:00 AM - 12:00 PM EST.

Supported Carriers

Our SMS Program is supported by major U.S. wireless carriers including:

AT&T, T-Mobile, Verizon Wireless, Sprint, Boost Mobile, Cricket, MetroPCS, U.S. Cellular, Virgin Mobile, and others. Carriers are not liable for delayed or undelivered messages.

Privacy and Data Use

We respect your privacy. Information collected through the SMS Program will be used in accordance with our Privacy Policy. We collect:

• Your mobile phone number
• Your first name (if provided)
• Your email address (if provided)
• Message engagement data (delivery status, opt-out requests)

We will not sell, rent, or share your mobile phone number with third parties for their marketing purposes without your explicit consent. We may share your information with service providers who assist us in delivering the SMS Program.

Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued participation in the SMS Program after changes are posted constitutes your acceptance of the modified terms.

Program Termination

We reserve the right to terminate the SMS Program or your participation at any time without notice. In the event of termination, you will be notified via text message when possible.

Disclaimer

CF Pro Wholesale and its service providers are not liable for any delays or failures in the receipt of text messages, as delivery is subject to effective transmission from your wireless service provider. Text messages are distributed via third-party mobile network providers and we cannot guarantee delivery.

Contact Information